Exclusively for Aged Residential Care facilities

As an ARC facility manager, you expect regular scheduled visits by appropriately-qualified, experienced, caring health care practitioners. You also need to be able to obtain medical advice from them at times, when they are off-site, as well as to be able to obtain a callout at any time of the day or night.

Third Age Health is a medical practice focused exclusively on providing and managing health care services for Aged Residential Care Facilities. As this is our sole focus, we have finely-tuned our services to meet and exceed the needs of facilities like yours. One of those needs is that the service should be cost-effective, as well as proportional to your occupancy and bed-levels. To achieve this, our fees are reasonable, well structured, and we place a simple and proven system in your hands that gives you substantial control over the main cost of the service. All of our services are provided on an ongoing, long-term basis. To all of our clients, we provide locum practitioners whenever your regular medical officer is away, to ensure you have continuity of service.

Third Age Health is operated by experienced business people who attract, retain, and manage practitioners to ensure that the needs of care home residents are met.

Focused on aged care

All of our clients are residential aged care facilities. This means our practice is set up to deliver health care services in a way that best suits the needs of care homes. There are many dedicated and passionate GPs in the community who struggle to meet the service elements listed below simply because of their own busy practices. With Third Age Health, older adults come first.

24/7 access to a doctor

Residential aged care facilities are a 24/7 operation. Because our patients don’t stop requiring medical attention after business hours, our practice guarantees access to a medical practitioner for medical advice over the phone, and house calls where required, any time of the day or night.

Many care homes are forced to rely solely on the ambulance service or an after-hours clinic when their residents need medical attention at night or on weekends. This approach can lead to unnecessary hospital admissions, which are a traumatic experience for care home residents and can create additional risks of infection or illness.

Your on-call Third Age Health doctor can remotely access each resident’s medical notes and make informed, supportive decisions, at any time of the day or night.

Regular, scheduled rounds by a Practitioner

While it sounds like a simple request, having a regular time for a GP visit is very important to a care home. Nursing staff have very busy days, and many responsibilities do not fit in well with a doctor’s round – meal times, medication rounds, and pharmacy cut-off times all mean timing is important.

Many GPs with busy general practices and other responsibilities are forced to fit their rounds in at times when there is insufficient nursing cover. This creates signficant challenges for care home staff, and impacts negatively on residents.

Because aged care is our focus, our clinicians stick to schedules set out in advance, allowing better planning and coordination with nursing teams. Having the same doctor each week creates a strong working relationship, and patients benefit.

Guaranteed locum cover

Having a house doctor head away on leave for an extended period, fall ill, or move on unexpectedly can cause a huge amount of stress for care home staff. Concerns about GP cover take them away from what’s important – caring for their residents.

Third Age Health guarantees locum cover (a temporary replacement for your regular GP or nurse practitioner) whenever your regular doctor is unavailable. By making this commitment, we take the stress off our care homes’ plates, allowing them to relax in the knowledge that their residents will be covered.

Care. Trust. Kindness.


Third Age Health is a rapidly-expanding medical practice that focusses on the Aged Residential Care sector

  • New Zealand
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