Our Services - Third Age Health

Exclusively for Aged Residential Care

As an ARC facility manager, you expect regular scheduled visits by appropriately-qualified, experienced, caring health care practitioners. You also need to be able to obtain medical advice from them at times, when they are off-site, request a call-out at any time of the day or night.

Third Age Health is a medical practice focused exclusively on providing trusted health care services for Aged Residential Care Facilities. As this is our sole focus, we have finely-tuned our services to meet and respond the the unique health challenges of older people and the places they call home.

Our service is structured to support the unique needs of aged care facilities. The service is cost-effective, as well as proportional to the occupancy and bed-levels of each facility. Our fees are reasonable, well structured, and provide you with a simple and proven system that gives you substantial control over the main cost of the service. All of our services are provided on an ongoing, long-term basis. To all of our clients, we provide locum practitioners whenever your regular medical officer is away, to ensure you have continuity of service.

“Third Age Health has provided us with an excellent general practice healthcare service. Their practitioners always provide holistic care for our residents that is focused on wellbeing and quality of life. They are always receptive to our needs, the service is efficient and we are grateful they take care of the managing the clinical team.”

Gail Kopa, Business and Care Manager, Oceania Elmwood Village, Auckland.

Senior Woman Sitting In Chair And Laughing With Nurse In Retirement Home

Focused on aged care

All of our clients are residential aged care facilities. This means our practice is set up to deliver health care services in a way that best suits the needs of care homes. There are many dedicated and passionate GPs in the community who struggle to meet the service elements listed below simply because of their own busy practices. With Third Age Health, older adults come first.

24/7 access to a General Practitioner or Nurse Practitioner

Residential aged care facilities are a 24/7 operation. Because our patients don’t stop requiring medical attention after business hours, our practice guarantees access to a medical practitioner over the phone, and house calls where required, any time of the day or night. Many care homes are forced to the ambulance service or after-hours clinics when residents need medical attention afterhours. This approach can lead to unnecessary hospital admissions, which can be traumatic for residents and can create additional risks of infection or illness. Your on-call Third Age Health practitioner can remotely access each resident’s medical notes and make informed, supportive decisions, at any time of the day or night.

Scaled up look on nurse checking arterial pressure

Regular, scheduled rounds by a Practitioner

While it sounds like a simple request, having a regular time for a GP visit is very important to a care home. Nursing staff have very busy days, and many responsibilities do not fit in well with a doctor’s round – meal times, medication rounds, and pharmacy cut-off times all mean timing is important.

Many GPs with busy general practices and other responsibilities are forced to fit their rounds in at times when there is insufficient nursing cover. This creates significant challenges for care home staff, and impacts negatively on residents. Because aged care is our focus, our clinicians stick to schedules set out in advance, allowing better planning and coordination with nursing teams. Having the same doctor each week creates a strong working relationship, and patients benefit.

Friendly nurse talking to senior patient

Guaranteed locum cover

Having a house doctor head away on leave for an extended period, fall ill, or move on unexpectedly can cause a huge amount of stress for care home staff. Concerns about GP cover take them away from what’s important – caring for their residents.

Third Age Health guarantees locum cover (a temporary replacement for your regular GP or nurse practitioner) whenever your regular doctor is unavailable. By making this commitment, we take the stress off our care homes’ plates, allowing them to relax in the knowledge that their residents will be covered.

Exclusively for Aged Residential Care

Focused on aged care

24/7 access to a General Practitioner or Nurse Practitioner

Regular, scheduled rounds by a Practitioner

Guaranteed locum cover

Care. Trust. Kindness.